Privacy Policy

eTravel, LLC PRIVACY STATEMENT

EFFECTIVE: 4/1/2011

eTravel LLC., hereafter referred to as www.eTravel.com, understands that making purchases online involves a great deal of trust on your part; we take this trust very seriously, and make it our highest priority to ensure the security and confidentiality of the personally identifiable information (PII) you provide us. This notice describes our privacy policy and outlines what happens to the PII you provide us with. By visiting www.eTravel.com you are accepting the practices described in this Privacy Notice.

Notice to California Residents

Under California Law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (1) a list of the categories of information, such as name, address, e-mail address, and the type of services provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties direct marketing purposes, and (2) the names and addresses of all such third parties. To request the above information, please write to us with a reference to California Disclosure Information at:

        eTravel, LLC

        Mailing Address: 5353 Conroy Road, Suite 200, Orlando, Florida 32811

 

We will respond to such written requests within 30 days following receipt at the e-mail or mailing address stated above. If we receive your request at a different e-mail or mailing address, we will respond within a reasonable period of time, but not to exceed 150 days from the date received. Please note that we are only required to respond to each customer once per calendar year.

Minors

We do not sell products or services for purchase by children. If you are under 18, you may use www.eTravel.com only for viewing purposes and with the involvement of a parent or guardian.

Minors – as defined by the laws of their jurisdiction or residence – are not eligible to register for, use or purchase products or services from our site. We do not knowingly collect information from any Minor.

Non-United States Visitors to the Site

This policy applies to residents of the United States. We do not accept jurisdiction of any other laws over our activities in the United States.

1. COLLECTION OF INFORMATION

A. Purpose. The information we collect or otherwise learn from visitors to our Site allows us to personalize and continually improve the total travel experience at www.eTravel.com Here are the types of information we gather. We refer to your information and the information you provide to us about others as "information."

B. Types.

1. User Supplied Information. We receive and store information you enter on our Web site, when you make a reservation, search, purchase a product or service, participate in a contest or questionnaire, communicate with customer service via telephone, online chat or other means, or give us information in any other way.

When you register on our site or otherwise book travel, information that we collect will include items we and travel service provider(s) require to complete your booking(s). For example, we may request your name and address (to fulfill an order placed), e-mail address, itineraries, buying and searching patterns, any reviews submitted and accompanying information, credit or debit card information supplied, shipping information, and financial information. This list is not exclusive, and may be altered without notice based on information that you supply voluntarily.

If you purchase travel for persons other than yourself, you may be required to provide some or all of the information mentioned above to us, you must have authorization from such persons to do so.

If you are a guest – that is, you have not registered on our site or otherwise booked travel – we record only limited information through cookies and pixel tags.

2. E-mail Communications: We communicate and make special offers available via email. To help us make e-mails more useful and interesting, we may receive a confirmation when you open e-mail from www.eTravel.com if your computer supports such capabilities. We often receive email lists from other companies who offer similar services to ours. To avoid sending duplicate emails to our clients, we compare our customer list to these lists received from other companies. If you do not want to receive e-mail or other mail from us, please adjust your e-mail contact preferences or indicate your preference through our customer care area of our website.

3. Information from Other Sources: From time to time, we may receive information about you from other sources and add it to our account information. For example, we may receive confirmations or other feedback from suppliers of travel services and transaction-related information from processors of your payments, updated address information and delivery confirmation from carriers, account information, purchase or redemption information. [Additionally, we may purchase demographic information about you to allow us to provide you personalized offerings.] We also may obtain search term and search result information from some searches conducted through the Web search features; search results and links, including paid listings (such as Sponsored Links from Google).

4. Cookies and Pixel Tags

Description: A cookie is a small piece of information that a website can send to your browser and may then be stored on your computer s hard drive. It acts as an anonymous tag that identifies your computer, but not you personally. A pixel tag, also known as a clear GIF or web beacon, is an invisible tag placed on certain pages of our website but not on your computer. When you access these pages, pixel tags generate a generic notice of that visit. They usually work in conjunction with cookies, registering when a particular computer visits a particular page. If you turn off cookies the pixel tag will simply detect an anonymous website visit.We use cookies and pixel tags to identify you as a return visitor and optimize and track your use of the Site. Doing so helps us provide enhanced features such as accelerated purchasing, customized and personalized shopping suggestions, personalized greetings, and storage of items in your shopping bag between visits.

 

5. Other Information. We may also collect and analyze the Internet protocol (IP) address used to connect your computer to the Internet, login, email address, password, computer and connection information, browser type and version, operating system. We may also use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

2. SHARING OF INFORMATION

A. General. The information that we collect about our clients is critical to our business. We respect and value this information, and do not want to jeopardize the flow of information between our clients and the site. Therefore, we are not in the business of selling this information to other Web sites or businesses. There are very limited circumstances where we do share some customer information, and this is outlined immediately below. We share customer information only as described below and with subsidiaries we control that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

1. Third Parties. We may disclose your information to other third parties, to provide the products and services you require and to fulfill the travel arrangements placed by you. We share only such information as appropriate for the role such third parties play. For example, we disclose information to:

Travel Service Providers or other third parties whom you arrange for products or services through our site, such as airlines, car rentals, hotel, ground transportation, theatre or travel insurance. The information we provide them will vary based on the services or arrangements you have selected, and the applicable laws, regulations and internal procedures applicable to such Providers.

Other Service Providers performing services for or on our behalf.

2. Agents. Due to the size and complexity of our operation, it may be necessary for us to employ other companies and individuals to perform functions on our behalf. Agents are often used to assist with fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit or debit card payments, and providing customer service. These agents have access to only the information needed to perform their functions, and may not use it for other purposes.

3. Promotional Offers. Occasionally we send offers to selected groups of www.eTravel.com clients on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please log into your account and adjust your e-mail contact preferences.

5. Business Transfers:To improve the offerings and selection at our Web site, we occasionally acquire subsidiaries or particular business units may be bought by or merged with another entity, entities, or individuals. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that www.eTravel.com, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

6. Protection of www.eTravel.com and Others: It is sometimes necessary to release account and other information when we believe it is appropriate to comply with the law; enforce or apply our terms of use and other agreements; or protect the rights, property, or safety of www.eTravel.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Under no circumstances, however, does this include selling, renting, sharing, or otherwise disclosing personally identifiable information from clients for commercial purposes in violation of the commitments set forth in this privacy policy.

7. Travel Purchase Information. www.eTravel.com collects the billing address of the credit card that is used to purchase travel. We will also collect credit card information, including card number, card type, cardholder s name and expiration date, in order to bill you for travel purchased through www.eTravel.com. Please view http://www.ftc.gov/os/statutes/fcb/fcb.pdf for additional information on our commitment to protecting your credit card security.

8. With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

3. INFORMATION SECURITY

A. Software Used. To protect the security of your information during transmission, we use Secure Sockets Layer (SSL) software, which encrypts information you input.

B. Order Confirmation. We reveal only the last four digits of your credit or debit card numbers when confirming an order. To process an order, it is necessary to transmit the entire credit or debit card number and related information needed to the appropriate third party processing your transaction. The third party processing your transaction may, in turn, provide payment confirmation and related information to us and to the providers of products or services related to the transaction.

C. Signing off. To prevent unauthorized access to sensitive information, it is important for you to monitor those who have access to your password and to your computer. Be sure to sign off when finished using a shared computer.

4. USER ACCESS TO INFORMATION

A. General. When you access your account, there is a variety of information that you will see. This is designed to allow you to update any changed information and view the information that you entered previously. Examples of information you can access easily at www.eTravel.com include up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, changing your password, e-mail contact preferences,); payment settings (including credit or debit card information and gift certificate, gift card, and other balances); e-mail contact preferences.

5. USER CHOICES WITH REGARD TO ACCESS OF INFORMATION

A. General. You always have the right to refrain from providing any information. This may have an impact on use of the site and on the ease of making, or ability to make, purchases or taking advantage of certain unique features of the site.

By providing information about third parties, you represent that you have all necessary authority and/or obtained all necessary consents from such person to authorize us to collect, use and disclose the information of such third parties. All such information shall be governed by the terms of this Privacy Policy.

B. Prior Information. You can add or update certain information on pages such as those listed in the "User Access to Information" section above. When you update information, we usually keep a copy of the prior version for our records.

C. Customer communication. If you do not want to receive e-mail or other mail from us, please adjust your account setting regarding email contact preferences. (You cannot waive the applicability of the Terms and Conditions of Use and other legal notices, such as this Privacy Notice, and if you elect not to receive those notices, they will still govern your use of www.eTravel.com, and it is your responsibility to review them for changes.)

D. Cookie Choices. All Web browsers have the ability to accept cookies, reject cookies, or to prompt the user before accepting them. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, affecting the acceptance of cookies means that you will not be able to use such important features as accelerated ordering unless you leave them turned on.

E. Anonymous browsing. A large number of products may be accessed without the use of cookies, or anonymously. In addition, the Federal Trade Commission provides useful information about online privacy on its own Web site, "Site Seeing on the Internet" http://www.ftc.gov/bcp/menu-internet.htm#coned

6. TERMS AND CONDITIONS OF USE, NOTICES, AND REVISIONS

A. Acceptance of Privacy Policy. By visiting www.eTravel.com, you accept that your visit and any dispute over privacy is subject to this Privacy Policy, including limitations on damages, arbitration of disputes, and application of the law of the state of Florida. If you have any concern about privacy at www.eTravel.com, please send us a thorough description to [email protected] , and we will try to resolve it.

B. Revisions. Because our business changes constantly, we reserve the right to periodically revise our Privacy Notice and the Terms and Conditions of Use. When making these changes, we will post the new privacy policy and or Terms and Conditions of Use. We may also inform you of the change when you next make a purchase or create an itinerary.

C. Applicability. Privacy Policy changes will apply to the information collected from the date we post the revised Privacy Policy to the Site, as well as to existing information held by us. If any proposed change is unacceptable to you, you should not provide us additional information and you may request that we no longer use your information; although we reserve the right to use such information as necessary to comply with applicable laws, treaties and regulations, and to maintain appropriate financial records.

D. Other Web Sites. There are places throughout www.eTravel.com that may link you to other Web Sites that do not operate under www.eTravel.com’s information privacy practices. When you click through to these Websites, www.eTravel.com’s  information privacy practices will no longer apply. We recommend that you examine the privacy statements for all third-party Web sites to understand their procedures for collecting, using and disclosing information.

E. Purchase travel . As a registered www.eTravel.com member, you will occasionally receive e-mails notifying you of special promotions or other travel news. Special promotional e-mails are intended to inform you of new or unique travel opportunities or special deals that are available on www.eTravel.com If you have purchased travel services, you may also receive a E-Travel e-newsletter that provides information about your destination, such as weather conditions, current events, or items of interest. If you choose to receive our E-Travel e-newsletter, we will use your e-mail address to notify you of current fares to cities you have selected. You can opt out of your subscription to www.eTravel.com s promotional e-mail services at any time by forwarding an email to [email protected] with the word "unsubscribe" in the subject line requesting that your subscription be discontinued.